Cloud-Based Services
Cloud-based services refer to software or other applications that are entirely hosted and managed in a remote location. For example, Yahoo! mail and other Web-based email services were early cloud services, while cloud-based word processesors, CRMs and data storage arrived later in the Web technology evolution.
Related Croud Source Articles
Is Your Organization Experienced?
A few days ago, while reading Bruce Temkin’s excellent Customer Experience Matters blog, I came across a post announcing a new Forrester report called “The Customer Experience Journey.” In the post, Bruce included the following diagram illustrating...
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Convert Your Emails into Google Documents without
Google recently introduced a new feature in Gmail that lets you easily convert an email conversation into a Word document without having to use copy-paste.
Simply click the "Create a Document" link next to any Gmail thread and the entire message...
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