Outsourcing Articles
Websites - Great Customer Service?
Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at the same time it’s pitching the on-demand platform to companies for use on their own web sites.CPAs Need An Industrial Revolution
I liked the cover story in this week's Accounting Today - See Ya CD's, Software as a Service is Finally Catching On - by Liz Gold. She is on to...
Read more about CPAs Need An Industrial Revolution...Amazon Reduces S3 Storage Prices
Amazon has reduced prices of their Simple Storage Service aka S3. I use Amazon S3 to store all the CSS files, external scripts, web images and the site performance has improved since then because outsourcing to S3 puts less load on the Apache...
Read more about Amazon Reduces S3 Storage Prices...Microsoft and Concentrix
British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering.
Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
Read more about Microsoft and Concentrix...Krugman's Nobel Winning Theory and Software Industry
Paul Krugman won the Nobel in Economics today. Before you jump, I know its not a real Nobel prize. I have enjoyed his writings on New York Times along with other favorite economists like the one's behind Cafe Hayek - who funnily enough or sadly...
Read more about Krugman's Nobel Winning Theory and Software Industry...In India, with Force(.com) !
The Tour de Force events across the globe continue to draw great attendance and interest from developers looking to build new SaaS applications. The event is yet to make its way to India but I have been traveling across India (Pune & Bangalore)...
Read more about In India, with Force(.com) !...Web Help Desk, Sitel's New Standard
The news as of the first coffee this morning, and the music is as classic as classic rock gets -- The Rolling Stones' Sticky Fingers, pure solid 24-karat rolled gold: ArrivedOK, a product described as a "personal flight arrival tracker and arrival...
Read more about Web Help Desk, Sitel's New Standard...